PRIVACY POLICY

We respect your privacy and are committed to complete transparency regarding how we collect, use, and share your personal data, in accordance with the Federal Data Protection Act (LPD) of September 25, 2020, as well as the General Data Protection Regulation or GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016).

This privacy policy informs you how we process the personal data we collect from you, that you provide to us, or that we may collect from other sources. This includes the various ways you interact with us, including in person, by email or telephone, through our website or our Doctomed platform (website and App), or our social media pages.

By interacting with us or providing us with your personal data, you agree to the rules described in this privacy policy. If you do not agree to these rules, please do not use or visit our website or platform, or provide us with your personal data.

1. DATA CONTROLLER

1.1. Réseau Alpha SA is a Swiss public limited company with a capital of 100,000 Swiss francs, whose registered office is located at 70, Avenue de Chillon, 1820 Territet – Montreux (Switzerland) and whose commercial register number is CH-550-0122504-8.

2. DATA COLLECTED

2.1. When you interact with us, for example through our website, our Doctomed platform, our social media accounts, by email or by telephone, we may collect your personal data.

2.2. We only collect personal data that you provide to us, that results from your actions on our website or Doctomed platform and/or that we need to offer you our services, or on the basis of another legitimate interest.

2.3. Alpha Network SA collects and processes the following data:

3. DIRECT AND INDIRECT COLLECTION

3.1. We collect this data directly from you when you provide it to us.

3.2. When we act as a subcontractor, we collect your data from the data controller, i.e. the company that mandates us for a satisfaction study or other missions.

2.3. Alpha Network SA collects and processes the following data:

4. PURPOSE AND LEGAL BASIS FOR DATA PROCESSING

4.1. We collect and use your personal data in order to:

To answer your questions and requests for information;
To provide our services (e.g., conduct market research, opinion polls, satisfaction surveys, conduct interviews, focus group discussions);
To conduct business transactions with you for paid services;
To provide you with relevant marketing and communications services;
To answer your questions and/or manage your participation in a competition or event that we organize;
To optimize your user experience on our website and the Your Opinion platform;
To respond to job applications, unsolicited or otherwise;
To ensure the security and maintenance of our website and the Your Opinion platform and the safety of our staff and customers;
To keep records of our activities in order to comply with our financial or legal obligations.

4.2. We process your data on a pre-contractual and/or contractual basis during your interactions with Réseau Alpha SA related to our services, including your contacts with us or your requests for information, as well as any related commercial transactions. We will process your personal data on the same basis if you participate in a competition organized by QUALINSIGHT, if you respond to a job offer or if you send us a speculative application.

5. SHARING AND TRANSFER OF DATA

6.1. We take all reasonable technical and organizational precautions to secure your personal data against loss, unauthorized access, and other breaches. This data will not be shared with third parties except as provided in this privacy notice.

7. DATA RETENTION PERIOD

7.1. The data is kept for the period strictly necessary to achieve the purposes mentioned above and will correspond to the legal retention periods for accounting and commercial documents by companies.

8. YOUR RIGHTS

8.1. You can request access to, correct, or update your personal data.

8.2. In order to exercise the rights described above, you can send a request to this effect by mail to Réseau Alpha SA, 70, Avenue de Chillon, 1820 Territet (Switzerland), or by email to info@alphanetzwerk.ch.

8.3. If, after contacting Réseau Alpha SA, you believe that your rights regarding your data have not been respected, you can submit a complaint to the PFPDT, the Swiss Federal Data Protection and Information Commissioner.

9. EVOLUTION OF THE PRIVACY POLICY

9.1. Alpha Network SA reserves the right to make any changes to this privacy policy at any time.

9.2. If a change is made to the privacy policy, Réseau Alpha SA undertakes to publish the new version on its website and on the Votre Opinion platform.

The reference language for the privacy policy is French.

Territet, 03.05.2025